Manuel B. Garcia

Manuel B. Garcia serves as the Senior Director for Educational Technology and Digital Learning at FEU Institute of Technology, Manila, Philippines. Read More

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Should AI Be Used When an Error Could Materially Harm Research Participants?

AI errors can have consequences beyond inaccurate research findings, particularly when they affect participant safety, rights, or access to services. Learn how to evaluate potential harm, establish appropriate safeguards, and determine when AI should not be used.

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AI Errors and Participant Harm Guide 1015 of 1196
01 · The Question

Should Researchers Use AI When a Wrong Answer Could Seriously Affect a Participant?

Suppose an AI system is used to identify participants who may be experiencing psychological distress. If it overlooks someone requiring urgent attention, the consequences could extend well beyond an inaccurate dataset. Conversely, an incorrect classification could lead to unnecessary intervention, disclosure of sensitive information, or stigmatization.

Similar concerns arise when AI influences eligibility for a clinical study, identifies possible adverse events, interprets sensitive disclosures, or recommends excluding participants from a research procedure.

Researchers routinely manage uncertainty, and no analytical method is entirely free from error. The ethical question is whether the potential consequences of an AI error are acceptable, whether those consequences can be reduced, and whether the proposed use offers sufficient scientific or participant-related benefit to justify the remaining risk.

02 · The Short Answer

Potentially Harmful AI Errors Require a Higher Standard of Justification

In Brief

AI should not be used in ways that could materially harm research participants unless the proposed application is justified, its relevant performance and limitations have been adequately evaluated, and effective safeguards can reduce the foreseeable risks to an ethically acceptable level.

Human oversight, validation, and institutional review may support some high-stakes applications, but none automatically makes an unsafe system acceptable. When consequential errors cannot be detected, corrected, or adequately controlled, researchers should avoid or redesign the proposed AI use.

03 · What You Need to Know

How to Evaluate AI When Participant Harm Is a Foreseeable Consequence

What Counts as Material Harm to a Research Participant?

Material harm refers here to an adverse consequence sufficiently consequential to affect a participant's safety, rights, welfare, privacy, or important interests. It is a practical risk-assessment concept rather than a single legal category with a universally applicable definition.

Harm may be physical, psychological, social, economic, or informational. Its significance depends on the participant's circumstances and the context in which an AI output is used.

For example, an incorrect transcription of a non-sensitive interview passage may be corrected during routine quality assurance. An incorrect transcription that changes the meaning of a disclosure about imminent danger could have substantially greater consequences if it influences a research team's response.

Materiality therefore concerns more than whether an AI output is inaccurate. Researchers must consider what decisions depend on the output and what may happen when those decisions are wrong.

Distinguish Analytical Errors From Errors That Affect Participants Directly

Not all research errors create the same kind of risk.

Type of error Illustrative consequence Primary concern
Incorrect preliminary thematic code A participant statement is assigned to an unsuitable category Validity of analysis and potential misrepresentation
Incorrect sensitive classification A participant is wrongly described as having a stigmatizing characteristic Privacy, dignity, and reputational harm
Incorrect eligibility determination An ineligible participant enters a procedure or an eligible participant is excluded Participant protection, fairness, and protocol compliance
Missed safety warning A potentially serious adverse event is not escalated Delayed assessment or protective action
Incorrect intervention recommendation An inappropriate action is taken based on an AI-generated assessment Direct physical or psychological harm

These examples are illustrative. An error that appears minor in isolation may become consequential if it affects subsequent decisions or is repeatedly reproduced across a research workflow.

Researchers should map the complete sequence from AI input to output, human interpretation, decision, and possible participant consequence.

Risk Depends on Both the Likelihood and Severity of Harm

A useful assessment considers how frequently errors might occur and how serious their consequences could be. However, a simple numerical risk score may conceal important differences between scenarios.

For example, a relatively common but easily corrected formatting error may be less concerning than a rare error that could lead to irreversible injury.

Researchers should examine the severity of potential harm, its likelihood under realistic operating conditions, the number of participants exposed, and whether an error can be detected before it affects someone.

They should also consider whether harm is reversible, whether affected participants have access to an effective remedy, and whether particular groups face disproportionate risks.

The distinction between ordinary and high-stakes AI research tasks is therefore determined by the consequences of using the output, not merely the technical complexity of the model.

False Positives and False Negatives Can Produce Different Harms

Many AI classification systems produce two particularly important types of error.

False positive The system identifies a condition, characteristic, or risk that is not present according to the applicable reference standard.
False negative The system fails to identify a condition, characteristic, or risk that is present according to the applicable reference standard.

The consequences are not necessarily symmetrical. In participant safety screening, a false negative might delay an appropriate response. A false positive might trigger unnecessary procedures, distress, or disclosure of sensitive information.

Researchers should examine sensitivity and specificity where appropriate, but these measures alone do not establish whether a tool is safe for the intended purpose. Positive and negative predictive values also depend on the prevalence of the condition in the population being assessed.

Decision thresholds should reflect the actual research context, including the relative consequences of different errors. A threshold selected because it maximizes overall accuracy may not minimize participant harm.

Validation Must Reflect the Intended Participants and Conditions

A system that performs well in a published benchmark may not perform equally well in a different research setting.

Differences in participant age, language, health status, cultural context, data quality, or the prevalence of relevant conditions can affect performance. Model updates and changes in how researchers use the system may introduce further uncertainty.

For consequential applications, validation should address the intended task and population rather than rely exclusively on general-purpose performance claims.

Depending on the application, appropriate evaluation may include comparison with a defensible reference standard, subgroup analysis, assessment of calibration, examination of uncertainty, and testing under realistic failure conditions.

Researchers should also determine whether the evidence comes from independent evaluation or only from the system's developer.

Importantly, validation does not eliminate error. It provides evidence about the conditions under which the system may be used and the limitations that remain.

Human Oversight Is Not the Same as Human Protection

Adding a human reviewer does not automatically prevent harmful AI errors.

Reviewers may become overly reliant on AI suggestions, particularly when outputs are fluent, detailed, or presented with apparent confidence. They may also lack sufficient access to the original information needed to recognize an error.

Meaningful oversight requires reviewers with appropriate expertise, sufficient time, access to independent evidence, and authority to reject the AI output.

The review procedure should identify which outputs require verification, what evidence reviewers must examine, how disagreements are resolved, and what happens when the system produces uncertain or contradictory results.

For particularly consequential decisions, researchers may need independent verification by more than one qualified reviewer. Whether that safeguard is necessary depends on the risk and the effectiveness of other controls.

Some Decisions Should Not Depend on Autonomous AI Outputs

Where an AI system could directly influence participant safety, researchers should distinguish analytical assistance from decision authority.

AI may help organize information for review without being authorized to determine the final action. This distinction matters when systems are proposed for assessing research participant eligibility, flagging participant safety risks, or supporting clinical research decisions.

Autonomous use may be inappropriate when the system lacks adequate validation, cannot reliably identify uncertainty, or produces errors that are difficult to detect before harm occurs.

Researchers should establish explicit boundaries around what the AI system may recommend, what it may initiate, and which actions require qualified human authorization.

Ethics Review Should Address AI-Specific Failure Scenarios

Research ethics committees assess proposed risks and protections within their applicable regulatory and institutional frameworks. Where AI is introduced into participant-facing procedures, the review should consider its actual function and foreseeable consequences.

A protocol may need to describe the model or system, the evidence supporting its use, its limitations, the data it processes, and the human oversight arrangements.

Researchers should also establish procedures for adverse events, unexpected model behavior, privacy incidents, and circumstances requiring suspension of AI-assisted activities.

Under the World Medical Association's Declaration of Helsinki, medical research involving human participants must prioritize their rights and interests and include appropriate risk assessment and management. Other research domains may be governed by different frameworks, but the underlying responsibility to protect participants remains central.

Researchers Need Clear Stopping and Escalation Rules

A risk-management plan should specify when an AI-assisted process must be paused, reviewed, or discontinued.

Possible triggers include a serious unexpected error, evidence of unacceptable subgroup performance, a confidentiality incident, or a model change that invalidates previous evaluation.

Escalation procedures should identify who receives reports, who has authority to suspend the workflow, and how affected participants will be protected.

Watch Out

Do not continue using a consequential AI workflow solely because no harm has yet been reported. The absence of observed incidents may reflect limited monitoring, small sample sizes, or failures that have not been detected.

Researchers should distinguish temporary suspension for investigation from permanent discontinuation. The appropriate response depends on the severity of the concern, available evidence, and whether the risk can be adequately addressed.

04 · A Practical Example

Evaluating an AI System That Flags Possible Participant Safety Concerns

Hypothetical Example

An AI-Assisted Safety Review in a Longitudinal Study

A research team conducts a longitudinal study involving 500 adult participants. Participants periodically complete questionnaires that include questions about psychological distress.

The team considers an AI system that would flag responses for expedited review by trained personnel. The proposed system would not provide diagnoses or independently determine interventions.

During preliminary validation against a qualified reference assessment, the system is evaluated on 100 illustrative cases. Of 20 cases requiring expedited review, it correctly flags 16 and misses 4. Among the remaining 80 cases, it incorrectly flags 12.

How Performance Is Calculated
Sensitivity = True Positives / (True Positives + False Negatives)
True positives are cases correctly flagged for expedited review. False negatives are cases requiring expedited review that the system misses.
Sensitivity = 16 / (16 + 4) = 0.80, or 80%.

In this hypothetical sample, the system identifies 80% of cases requiring expedited review, while missing 20%. Its specificity is 68/80, or 85%. These figures describe the illustrative evaluation sample and should not be interpreted as evidence of real-world performance.

Whether such performance is acceptable depends on the seriousness of missed cases, the reliability of the reference assessment, and the availability of additional protective procedures.

Step 1: Identify the consequence of missed cases.

The team examines whether false negatives could delay important safety responses and whether an independent review procedure would still identify participants needing attention.

Step 2: Examine the false-positive burden.

Researchers assess whether unnecessary flags could create distress, compromise confidentiality, or place excessive demands on qualified reviewers.

Step 3: Evaluate the intended population.

The team investigates whether the validation sample adequately represents the participants and conditions expected during the study.

Step 4: Define human decision authority.

Qualified personnel retain responsibility for interpreting flagged responses and determining appropriate actions under the approved safety protocol.

Step 5: Decide whether deployment is justified.

If the system cannot demonstrate an acceptable risk profile, the researchers do not deploy it. They may instead use established questionnaire thresholds and direct human review.

The example illustrates why an apparently respectable performance percentage cannot establish ethical acceptability. The consequences of the missed cases may be more important than the overall proportion of correct classifications.

05 · What Researchers Often Get Wrong

Misconceptions About AI Accuracy and Participant Safety

Misconception

Does High Overall Accuracy Mean an AI System Is Safe?

No. Overall accuracy may conceal consequential false negatives, false positives, or unequal performance across participant groups. Safety assessment must consider the consequences and distribution of errors.

Misconception

Is a Small Probability of Serious Harm Automatically Acceptable?

No. A low estimated probability does not necessarily justify exposure to severe or irreversible harm. Researchers must consider the reliability of the estimate, possible alternatives, and whether the remaining risk is ethically acceptable.

Misconception

Does Human Approval Eliminate Responsibility for AI Errors?

No. A human reviewer may miss an error or rely excessively on an automated recommendation. The research team remains responsible for establishing effective oversight and ensuring that reviewers can make independent judgments.

Misconception

Can Vendor Claims Substitute for Validation in the Research Setting?

Not generally. Vendor demonstrations and published benchmarks may provide useful preliminary evidence, but consequential use requires evaluation appropriate to the intended participants, task, and operating conditions.

Misconception

Is an AI Error Harmless if Researchers Can Correct It Later?

Not necessarily. Some consequences, such as unauthorized disclosure or inappropriate intervention, may occur before an error is recognized. The possibility of later correction does not eliminate the need for preventive safeguards.

Misconception

Does Ethics Approval Guarantee That an AI Workflow Will Remain Safe?

No. Approval concerns the reviewed protocol and applicable conditions. Emerging evidence, model changes, unexpected errors, or changes in participant risk may require reassessment and potentially additional review.

06 · What This Means for You

When to Proceed, Restrict AI Use, or Choose Another Method

Begin with the participant consequence rather than the AI capability. Identify the most serious plausible harm and determine which part of the workflow could produce it.

Then examine whether the AI system offers a meaningful advantage over an available alternative. Faster processing alone may not justify additional risk when participant welfare is at stake.

A simple decision framework

If AI errors have limited consequences and are readily detectable
Consider proportionate validation, routine quality assurance, and documented correction procedures.
If errors could materially affect participant rights or welfare
Require task-specific evidence, appropriate ethics oversight, effective human verification, and a clear risk-management plan.
If an error could cause severe or irreversible harm
Apply particularly stringent scrutiny. Avoid autonomous reliance on AI unless the application has an adequate evidentiary and regulatory basis and its risks can be acceptably controlled.
If consequential errors cannot be reliably detected or mitigated
Do not implement the proposed AI workflow. Use an alternative or redesign the procedure before reconsidering deployment.

Researchers should determine how much human verification is necessary based on the specific consequences of error, rather than applying an identical review procedure to every AI output.

Some applications may ultimately fall within circumstances where researchers should avoid AI because the consequences of error are too serious.

The relevant decision is not whether AI is generally beneficial or harmful. It is whether the proposed application provides sufficient value while protecting the people who bear the risks.

07 · A Quick Checklist

Before Using AI Where Errors Could Harm Participants

Before approving or implementing the AI workflow, check:
Identify every consequential decision that may depend on the AI output.
Describe plausible physical, psychological, social, economic, and privacy-related harms.
Assess the likelihood, severity, reversibility, and detectability of relevant errors.
Verify performance evidence for the intended task, participants, and operating conditions.
Examine false-positive, false-negative, and subgroup performance where relevant.
Compare the proposed AI method with safer or better-established alternatives.
Confirm ethics approval, applicable regulatory requirements, and authorized data processing.
Assign qualified human reviewers and define their authority to reject AI outputs.
Establish incident reporting, escalation, suspension, and corrective-action procedures.
Document the justification for proceeding and the conditions requiring reassessment.
08 · Frequently Asked Questions

Frequently Asked Questions About Harmful AI Errors in Research

Should AI be prohibited whenever a research participant could be harmed?

Not automatically. Research routinely involves assessing and managing risk. AI use may be justified when it offers meaningful benefits and the foreseeable risks can be adequately evaluated and controlled. Some applications, however, may be inappropriate because the consequences of error are unacceptable.

What is the difference between an AI error and an adverse event?

An AI error is an incorrect or inappropriate system output or action. An adverse event is an unfavorable occurrence affecting a participant, as defined within the applicable research or regulatory framework. An AI error may contribute to an adverse event, but the two are not synonymous.

Can a human reviewer make an unsafe AI system acceptable?

Not necessarily. Human review must be sufficiently independent, informed, and timely to prevent or mitigate consequential errors. If reviewers cannot reliably identify dangerous outputs, the proposed safeguard may be inadequate.

Is 95% AI accuracy sufficient for participant safety?

There is no universally acceptable accuracy threshold. The answer depends on what the remaining errors represent, their severity, the population, the reference standard, and the available alternatives. Overall accuracy alone is insufficient.

Should researchers report AI-related safety incidents to an ethics committee?

Researchers should follow the applicable protocol, institutional requirements, and regulatory reporting rules. Serious or unexpected problems involving participant risk may require prompt reporting and corrective action.

Can AI be used only as an advisory tool in high-stakes research?

Advisory use may reduce certain risks by retaining human decision authority, but it does not eliminate them. Researchers must still assess whether AI recommendations could bias decisions or introduce harmful errors.

What should researchers do when an AI model changes during a high-stakes study?

They should determine whether the change affects previously established performance and safeguards. Depending on its significance, the workflow may require renewed validation, documentation, protocol amendment, or temporary suspension.

09 · The Bottom Line

Participant Protection Must Determine Whether AI Is Acceptable

The Bottom Line

AI should be used when errors could materially harm research participants only if the application is justified, adequately evaluated, and supported by safeguards capable of controlling foreseeable risks to an ethically acceptable level.

Researchers should assess consequences rather than rely on accuracy claims alone, preserve meaningful human accountability, and establish procedures for detecting and responding to failures. When serious risks cannot be adequately mitigated, the appropriate decision is to avoid or redesign the AI-assisted activity.

10 · Sources and Further Reading

Authoritative Guidance on AI Risk and Participant Protection

11 · Cite this Guide

How to Cite This Guide

This guide is intended to be read, shared, and used in research, teaching, and academic work. If you draw on its ideas, explanations, or other content, please acknowledge the source by citing the guide. Doing so gives appropriate credit and helps your readers locate the original resource.

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