03 · What You Need to Know
Why AI-Generated Interview Guides Can Lose the Research Context
What Makes an Interview Guide Too Generic?
An interview guide becomes too generic when its questions remain at such a broad level that they do not adequately explore the phenomenon, participants, or circumstances central to the research inquiry.
Generic questions are not necessarily poorly written. They may be grammatically clear, open-ended, and apparently neutral. Their weakness lies in what they allow the researcher to investigate.
For example, "What challenges have you experienced with generative AI?" could be relevant to almost any study involving AI users.
However, if the study specifically investigates how instructors exercise professional discretion under institutional AI policies, the question does not explicitly create an opportunity to examine that relationship.
A more contextually relevant question might be: "Can you describe a situation when university expectations about generative AI influenced a decision you made about teaching?"
The revision addresses a particular phenomenon without assuming that institutional expectations necessarily created difficulties.
The important distinction is not between broad and narrow questions in isolation. It is between questions that support the intended inquiry and those that remain disconnected from its substantive concerns.
Why Does Generative AI Produce Generic Questions?
When researchers provide a broad prompt, generative AI may produce questions based on familiar associations with the topic.
For example, a request for interview questions about generative AI in education may produce categories involving benefits, challenges, ethical issues, adoption, and recommendations.
These topics are common in discussions of educational technology. They may be relevant, but their familiarity does not establish that they are central to the particular study.
The model may also lack information about the institution, participants' responsibilities, local policies, or methodological approach. Without these details, it may rely on general formulations that could apply across many settings.
Researchers should not assume that generic output always reflects a technical failure. Sometimes the prompt itself does not sufficiently define the research problem.
Nevertheless, even a detailed prompt cannot guarantee that AI will recognize every contextual distinction that matters.
Distinguish Topic Relevance From Contextual Relevance
A question can address the correct topic while missing the particular research problem.
Topic relevance
The question concerns the general subject being investigated.
Contextual relevance
The question helps explore the phenomenon as it occurs within the study's particular participants, circumstances, and research purpose.
Suppose a study examines university instructors' experiences of implementing generative AI under inconsistent institutional guidance.
Asking "What are your opinions about generative AI?" is relevant to the topic. However, asking participants to describe how they encountered, interpreted, or responded to institutional expectations may be more directly relevant to the phenomenon.
Both questions could have a place in the interview, but they contribute different kinds of information.
Researchers should determine whether the guide provides adequate opportunities to explore the distinctive circumstances identified in the research questions.
What Contextual Information Does AI Need?
AI may generate more useful candidate questions when the researcher supplies information about the study's purpose and setting.
| Contextual Information |
Why It Matters |
Possible Consequence if Missing |
| Research questions |
Identify what the study seeks to understand. |
Questions address the general topic rather than the inquiry. |
| Qualitative approach |
Informs the kinds of accounts and interpretations being sought. |
Questions may not suit the methodological orientation. |
| Participant population |
Clarifies whose experiences are relevant. |
Questions assume inappropriate roles or responsibilities. |
| Institutional setting |
Provides relevant organizational and professional context. |
Important local circumstances are overlooked. |
| Theoretical perspective |
Identifies concepts informing the inquiry. |
Questions may reflect unrelated or superficial concepts. |
| Participant diversity |
Helps accommodate differences in experiences. |
The guide assumes everyone encounters the phenomenon similarly. |
| Known contextual conditions |
Identifies documented circumstances relevant to the study. |
Questions ignore conditions that distinguish the research setting. |
Researchers should distinguish verified contextual information from assumptions. If an institution's AI policy has not been examined, AI should not be instructed to treat it as restrictive, ineffective, or widely contested.
Providing context should improve the relevance of the questions without predetermining participants' experiences.
Use the Research Questions as the Basis for Contextualization
A useful interview guide should connect its questions to the substantive inquiry without simply repeating the language of the research proposal.
Consider the research question: "How do university instructors negotiate professional autonomy when responding to institutional expectations concerning generative AI?"
A generic interview question might ask: "What challenges do you face when using AI?"
A more relevant question could be: "Can you tell me about a situation when you had to decide how to respond to a university expectation concerning AI use?"
The researcher might then explore how the decision was made, who was involved, and whether the participant felt able to exercise professional judgment.
Castillo-Montoya's (2016) Interview Protocol Refinement framework emphasizes alignment between research questions and interview questions, together with the development of an inquiry-based conversation.
AI can help translate research questions into open-ended interview questions, but the researcher must evaluate whether the resulting questions meaningfully address the study.
Why Benefits-and-Challenges Questions May Be Insufficient
Questions about benefits and challenges are common in qualitative studies of technology use.
They can be useful when researchers seek general evaluations or want participants to identify favorable and unfavorable experiences.
However, relying almost exclusively on these categories may reduce a complex phenomenon to a familiar comparison of advantages and disadvantages.
For example, instructors' decisions about generative AI may involve professional responsibility, institutional authority, uncertainty about permitted practices, or disagreements over what constitutes appropriate use.
These experiences may not fit neatly into benefits or challenges.
Researchers should examine whether the interview guide allows participants to explain processes, relationships, and meanings rather than requiring them to classify every experience as positive or negative.
The issue is not that benefits-and-challenges questions are inherently inappropriate. It is that they should not automatically define the boundaries of every qualitative inquiry involving technology.
Contextualization Does Not Mean Adding Local Terminology Everywhere
A questionnaire or interview guide can appear context-specific simply because it mentions the name of a university, a national policy, or a local educational agency.
However, inserting contextual labels does not necessarily improve the substantive quality of the questions.
For example, changing "What challenges do teachers experience with AI?" to "What challenges do teachers at University X experience with AI?" adds a location but does not substantially change the inquiry.
A more meaningful revision would explore a circumstance that matters within the institution, such as how instructors interpret documented policies or navigate differences between departmental expectations.
Researchers should therefore distinguish superficial localization from genuine contextualization.
Contextual relevance concerns what the question enables participants to discuss, not simply whether it contains familiar institutional terminology.
Do Not Invent Context to Make Questions More Specific
One risk of requesting highly contextualized AI-generated questions is that the model may introduce institutional practices, policies, or participant experiences that have not been established.
For example, AI might suggest: "How did your university's mandatory AI training change your teaching?"
If the university has no mandatory training program, the question introduces a false premise.
Even when such a program exists, the question assumes that it changed the participant's teaching.
A more defensible question might be: "What opportunities, if any, have you had for institutional training or support related to generative AI?"
Follow-up questions can then explore the participant's actual experiences.
Researchers should verify contextual claims before incorporating them into the guide. AI-generated specificity is not necessarily factual specificity.
How Should You Prompt AI to Produce Contextually Relevant Questions?
A useful prompt should identify the phenomenon, participants, methodological approach, and verified contextual conditions. It should also require the model to distinguish known circumstances from assumptions.
Illustrative AI Prompt
Reviewing an Interview Guide for Contextual Specificity
"I am conducting a qualitative study exploring how university instructors experience and respond to institutional expectations concerning generative AI in teaching. Review the interview guide below for questions that are too generic to address this inquiry. Identify questions that mainly request general opinions about AI rather than accounts of professional decisions, institutional circumstances, or participant interpretations. Suggest contextually relevant alternatives while preserving open-ended and nonleading wording. Use only the institutional information I provide. Do not invent policies, training programs, participant experiences, or anticipated themes. For each proposed revision, explain how it better addresses the research question and identify any contextual assumption that requires verification."
This prompt encourages AI to examine the substantive contribution of each question rather than merely improve its phrasing.
However, the researcher should not assume that every broad question needs revision. Some may serve a useful introductory or exploratory purpose.
Preserve Broad Questions That Allow Unexpected Experiences
Contextual specificity is important, but an interview guide can also become excessively restrictive.
If every question refers to institutional AI policies, participants may have little opportunity to discuss experiences that fall outside that framing but remain relevant to the research.
For example, an instructor may describe a professional decision influenced primarily by student expectations or disciplinary conventions rather than formal university policy.
A broader opening question can allow such experiences to emerge before the interviewer explores particular contextual factors.
Researchers may therefore combine broad invitations with more focused questions and responsive probes.
The purpose is to maintain an inquiry that is contextually informed but not contextually predetermined.
How Can Generic Questions Affect the Depth of Qualitative Data?
Generic questions may encourage participants to provide familiar opinions rather than detailed accounts of their experiences.
For example, "What are the challenges of using AI in education?" may elicit broad statements about misinformation, plagiarism, or dependence on technology.
These concerns may be relevant, but they do not necessarily reveal how a particular instructor encountered or responded to them.
A question such as "Can you describe a situation when you had to decide whether an AI-generated output was appropriate for your teaching?" may invite a more detailed account of a decision.
Follow-up probes can then explore what the instructor considered, how the situation developed, and what meaning the experience held.
AI can help prepare possible interview probes, but effective probing depends on what participants actually say.
Researchers should not equate longer responses with better data. The relevant concern is whether the accounts contribute meaningfully to the research inquiry.
Can Generic Questions Conceal Important Differences Between Participants?
Yes. Broad questions may treat participants as though they encounter the phenomenon in similar ways.
For example, university instructors may differ in employment status, disciplinary background, institutional responsibilities, and familiarity with generative AI.
A question such as "How has AI changed your teaching?" assumes that participants use AI and have experienced change.
Some may have chosen not to use AI, while others may have limited opportunities to incorporate it into their work.
Researchers should ensure that the guide accommodates these differences rather than requiring participants to fit a single expected experience.
When several stakeholder groups are involved, AI can help adapt interview questions for different participant groups while preserving the overarching research inquiry.
Why Methodological Orientation Matters
A contextually appropriate interview guide should also reflect the qualitative approach used in the study.
For example, a phenomenological inquiry may prioritize participants' descriptions of lived experiences and the meanings they attribute to them.
A grounded theory study may place greater emphasis on actions, interactions, circumstances, and processes that can inform developing theoretical explanations.
A case study may examine how experiences unfold within a bounded institutional or organizational context.
These distinctions should not be reduced to rigid question templates. Qualitative traditions contain methodological variations, and the appropriate interview design depends on the specific approach adopted.
AI may generate questions that sound suitable for qualitative research generally while failing to reflect the epistemological and analytical commitments of the particular study.
Researchers should therefore provide the methodological orientation and evaluate the questions against its requirements rather than assuming that all open-ended questions are interchangeable.
Use a Question-to-Context Matrix
A practical way to identify generic questions is to map each item against the research question, intended participant experience, and relevant contextual considerations.
| Interview Question |
Contextual Contribution |
Possible Concern |
| What are the benefits of generative AI? |
General evaluation of AI. |
May not address institutional decision-making. |
| Can you describe a recent decision about using AI in teaching? |
Concrete professional experience. |
May require an alternative for participants without such experience. |
| What institutional expectations, if any, influenced that decision? |
Relationship between professional decisions and institutional context. |
Should follow a relevant account rather than assume influence. |
| How do you interpret that experience now? |
Participant meaning and reflection. |
Depends on whether an experience has already been described. |
The matrix helps researchers examine what each question contributes and whether important aspects of the inquiry remain unexplored.
AI can assist with preparing the matrix, but it should not determine which experiences are theoretically important without reference to the study's framework and actual context.
Why Pilot Interviewing Is Especially Important for Contextual Relevance
A question may appear contextually appropriate to the researcher but be unfamiliar or irrelevant to participants.
For example, a guide might ask instructors about institutional AI governance. During a pilot interview, participants may explain that decisions are made informally within departments and that the term "governance" is not part of their everyday professional language.
This feedback may reveal a need to revise both the terminology and the assumptions underlying the question.
Kallio and colleagues (2016) identify pilot testing as part of systematic semi-structured interview guide development. Castillo-Montoya (2016) likewise emphasizes piloting within the Interview Protocol Refinement framework.
AI can anticipate possible mismatches, but pilot interviewing with actual participants provides evidence about how the questions function in the intended context.
Do Not Confuse Contextualization With Predetermined Findings
Researchers may inadvertently make an interview guide more specific by embedding anticipated explanations into the questions.
For example, "How did inconsistent institutional AI policies undermine your professional autonomy?" appears highly contextualized.
However, it assumes that the policies were inconsistent and that they undermined autonomy.
A more open question might ask: "Can you describe whether institutional expectations concerning AI have influenced your professional decisions?"
If participants describe inconsistency or reduced autonomy, the interviewer can explore those experiences through responsive follow-up questions.
The distinction matters because qualitative research should allow participants to confirm, complicate, or challenge the researcher's initial understanding.
Maintaining substantive researcher judgment in AI-assisted question design requires recognizing when contextual specificity becomes an unsupported assumption.