03 · What You Need to Know
Returning a Finding Requires More Than Delivering the Result
Discovery does not establish communication competence
The person who first recognizes an incidental finding may have excellent expertise for the research question but limited expertise in the unexpected condition.
A cognitive neuroscientist may know how to acquire and analyze MRI data without being qualified to diagnose a brain lesion. A bioinformatician may identify a genomic variant without being qualified to counsel a participant about penetrance, family implications, and clinical management. A research assistant administering psychological measures should not independently turn an unusual score into a psychiatric diagnosis.
The communication plan should therefore follow expertise rather than authorship, seniority, or who happened to notice the finding first.
The researcher still has responsibility for the process
Using a specialist does not mean the research team can simply hand over the result and disappear. Researchers remain responsible for following the approved protocol and ensuring that the finding moves through the appropriate validation, review, communication, documentation, and referral pathway.
The division of labor may therefore look something like this:
| Role |
Possible responsibility |
What the role does not automatically imply |
| Researcher or study team |
Identify the potential finding, initiate the approved process, coordinate communication and documentation |
Authority to diagnose conditions outside their expertise |
| Relevant specialist |
Interpret the finding and its significance within their professional competence |
Responsibility for every aspect of the research relationship |
| Genetic counselor |
Explain genetic results, inheritance, uncertainty, family implications, and follow-up where appropriate |
A requirement for every non-genetic incidental finding |
| Participant's healthcare professional |
Provide clinical evaluation, confirmation, management, or continuity of care |
Automatic access to research information without an appropriate communication pathway |
| Ethics committee or IRB |
Review the study's return plan and difficult ethical cases where appropriate |
Clinical interpretation of the finding |
What does good communication need to accomplish?
A responsible disclosure should help the participant understand more than the name of the finding. Depending on the situation, the participant may need to know what was actually observed, how certain the finding is, whether the research method was diagnostic, what the finding could mean, what it does not establish, whether confirmation is required, and what reasonable next step is available.
TCPS 2 states that researchers should exercise care and sensitivity in determining both who discloses material incidental findings and how disclosure occurs. It also says researchers should assist participants in understanding those findings and, when necessary, direct them to an appropriately qualified professional to discuss possible implications for their welfare.
The communicator therefore needs both subject-matter competence and the ability to explain uncertainty without either minimizing or exaggerating it.
Communication should match the certainty of the evidence
An incidental finding can be serious without being diagnostic. If a research scan contains a suspicious abnormality, the appropriate message might be that the scan warrants clinical evaluation rather than that a particular disease has been discovered.
This becomes especially important with highly uncertain incidental findings. The communicator must distinguish what is known from what remains uncertain and avoid allowing the participant to hear a possibility as a diagnosis.
Appropriate communication
“The research scan contains an observation that a qualified reviewer believes should be evaluated clinically. The research scan cannot establish the diagnosis.”
Overstated communication
“We found that you have this disease,” when the research evidence does not establish that conclusion.
Genomic findings may require genetic counseling
Genetic information can create distinctive communication needs. A result may have implications for biological relatives, reproductive decisions, future disease risk, and clinical surveillance. Concepts such as penetrance and variable expression may be unfamiliar to participants but crucial to understanding what a result means.
CIOMS states that research ethics committees should evaluate whether individual counseling is necessary when particular genetic findings are returned.
NHGRI provides a concrete operational example through its Secondary Genomics Findings Service. Possible actionable secondary variants identified in participating research protocols are clinically confirmed, and a genetic counselor discloses confirmed results. The counseling session can include healthcare recommendations, family history and risk assessment, psychosocial assessment, and referral to an appropriate healthcare provider.
This is one institutional model rather than a universal requirement, but it illustrates how return can be structured as a professional communication process rather than a result simply being emailed to the participant.
Some findings require a clinician or other specialist
A radiological finding may require a radiologist or other appropriately qualified clinician. A cardiovascular abnormality may require clinical evaluation by someone competent in that area. A psychologically consequential finding may require appropriate mental-health expertise.
The principle is not that every incidental finding must pass through a physician. It is that the professional expertise involved should match the information being communicated and the decisions the participant may reasonably make because of it.
The participant's own healthcare professional may become important
Research teams often do not provide continuing clinical care. Once a finding requires diagnostic evaluation or treatment, the participant's healthcare professional may be better positioned to coordinate subsequent care.
The research team may therefore provide the participant with appropriate documentation or, with the necessary authorization and according to applicable procedures, communicate relevant information to the participant's healthcare professional.
NHGRI clinical research provides examples in which confirmed results are communicated to participants and relevant healthcare recommendations and referrals are provided. Some NIH protocols also send confirmed research-related genetic results to participants and their referring medical providers.
Researchers should not assume, however, that every participant has easy access to specialist care. The feasibility and consequences of referral should be considered when planning for incidental findings before data collection.
Who communicates can depend on urgency
A routine but important finding may permit a scheduled counseling appointment. A finding suggesting an immediate health threat may require faster communication through the study's safety pathway.
In urgent situations, the priority is to connect the participant with appropriate evaluation without sacrificing accuracy. Researchers should follow the protocol for findings that may affect participant health or safety rather than waiting for the ordinary return-of-results workflow if delay could materially increase harm.
Communication should include the limits of the research finding
Participants should understand whether the result was generated in a research or clinical setting and whether further confirmation is needed. This helps prevent therapeutic misconception and the assumption that the research team has provided a definitive clinical diagnosis.
NHGRI's Secondary Genomics Findings Service, for example, clinically confirms possible actionable secondary variants before return. If confirmation refutes the research finding, the service communicates that the research result was not confirmed.
The communication plan should similarly distinguish research evidence from whatever level of clinical confirmation the particular finding requires.
Communication is not complete merely because information was sent
A technically accurate PDF attached to an email may transmit information without ensuring that the participant understands it. The more consequential or complex the finding, the less adequate one-way delivery may be.
TCPS guidance emphasizes helping participants understand material incidental findings and, where necessary, directing them to qualified professionals. NHGRI's genomic return model likewise incorporates counseling, risk assessment, psychosocial assessment, healthcare recommendations, and referral rather than treating disclosure as document delivery alone.
This does not mean every low-complexity result requires a lengthy counseling session. Communication should be proportionate to the finding's complexity, uncertainty, and potential consequences.
Plan who communicates before anyone has something difficult to say
The protocol should identify, where reasonably foreseeable, who reviews possible findings, who decides whether the return threshold has been met, who contacts the participant, who explains the finding, who handles questions, and who coordinates referral.
Without that plan, the first difficult case can trigger hurried improvisation. A junior researcher may disclose information outside their expertise, the principal investigator may assume someone else is handling it, or the participant may be passed among professionals without anyone owning the process. Research administration has enough relay races already.
Watch Out
Do not delegate disclosure to the person who is most convenient merely because they have contact with the participant. The communicator should have sufficient expertise for the finding and should know the study's return policy, the limitations of the research result, and the appropriate next steps.
04 · A Practical Example
A Bioinformatician Identifies a Potentially Actionable Genetic Finding
Hypothetical Example
The person who discovers the result is not the person who returns it
During genomic analysis, a bioinformatician identifies a variant unrelated to the research question that may indicate a substantial hereditary cancer risk. The study has an approved incidental-findings pathway, and the participant previously chose to receive qualifying actionable findings.
Discovery
The bioinformatician flags the variant according to the protocol but does not independently contact the participant.
Review and confirmation
The finding undergoes the specialist interpretation and confirmation required by the study's return policy.
Communication planning
Because the result has implications for disease risk, surveillance, and biological relatives, the team arranges disclosure through a professional qualified to explain those implications.
Disclosure
The participant is told what was found, the level of certainty, what the finding means for risk, and what it does not mean. Appropriate clinical recommendations and family implications are discussed.
Referral
The participant receives documentation and is directed to appropriate clinical follow-up rather than being left with a consequential result and no route forward.
The bioinformatician's role was essential, but discovering the variant did not make them the appropriate person to counsel the participant about hereditary cancer risk.
07 · A Quick Checklist
Before Someone Contacts the Participant
For responsible communication, check:
Has the finding met the study's threshold for return and undergone required confirmation or review?
Who has the professional expertise needed to interpret the finding accurately?
Does the designated communicator understand the difference between the research observation and any confirmed clinical conclusion?
Can the communicator explain what is known, what remains uncertain, and what the finding does not establish?
Are the participant's consent and return-of-results preferences confirmed before disclosure?
Does the participant need counseling or another specialist because of the finding's complexity or consequences?
Is there a clear next step for confirmation, referral, surveillance, treatment, or other appropriate follow-up?
Does the communication process meet applicable ethics committee or IRB, institutional, professional, and legal requirements?