01 · The Question
Could What You Type Into AI Be Used to Improve the Model?
A researcher asks an AI system to critique an unpublished argument, interpret a methodological problem, edit a manuscript passage, or analyze research material. The response appears within seconds. But another question remains: could the researcher's input later contribute to improving the AI system itself?
Sometimes it can. Sometimes the applicable service explicitly excludes customer content from model training. In other cases, the answer depends on a setting controlled by the user or organization.
The phrase "AI uses your data" is therefore too imprecise to answer the question. Researchers need to know what the particular provider means by training, model improvement, product improvement, feedback, and related forms of data use.
03 · What You Need to Know
Model Training Is Only One Possible Use of Your Research Prompt
AI models can be improved using data from real interactions
AI providers may improve models using various sources of data, which can include eligible user interactions. Such data can help developers evaluate model behavior, identify weaknesses, improve safety, or train later versions of models.
OpenAI currently states that content submitted through its services for individuals, such as ChatGPT, may be used to improve model performance depending on the user's settings. This content can include prompts, responses, images, and files. Eligible personal accounts can turn off "Improve the model for everyone," after which new conversations are not used to train ChatGPT.
Google similarly states that when Keep Activity is enabled in personal Gemini Apps, activity can be used to provide, develop, and improve Google services, including training generative AI models. Google allows users to manage whether future chats are used to improve Google AI through Gemini Apps activity controls.
These policies can change. The relevant question is therefore not whether consumer AI systems have ever used conversations for improvement, but whether your current service and configuration permit your content to be used in that way.
Business and institutional services may operate differently
Researchers should be particularly careful about extrapolating from a personal AI account to an institutionally provided one, or vice versa.
OpenAI currently states that, by default, it does not use inputs or outputs from ChatGPT Business, Enterprise, Edu, Healthcare, or its API Platform to train or improve its models. Microsoft states that prompts, responses, and organizational data accessed through Microsoft Graph in Microsoft Copilot are not used to train foundation models under its enterprise data protection arrangements.
These are product-specific commitments, not a universal characteristic of enterprise AI. An institution considering AI for research should examine its actual contractual and technical arrangement rather than assume that an "enterprise" label automatically produces a particular data policy.
| Example arrangement |
Current documented approach |
What the researcher should verify |
| OpenAI services for individuals |
Eligible content may be used to improve models depending on settings |
Whether "Improve the model for everyone" is enabled |
| OpenAI Business, Enterprise, Edu, Healthcare, and API Platform |
Inputs and outputs are not used for model training or improvement by default |
Workspace terms, administrator controls, and whether optional data sharing has been enabled where applicable |
| Personal Gemini Apps |
When Keep Activity is enabled, eligible activity may be used to improve Google services, including generative AI models |
Gemini Apps activity settings and current privacy documentation |
| Microsoft Copilot with enterprise data protection |
Prompts, responses, and relevant organizational data are not used to train foundation models |
The organization's applicable subscription, configuration, and enterprise protections |
The table illustrates why there is no meaningful universal answer such as "Chatbots train on everything you type" or "AI companies do not train on your prompts." Both statements flatten product-specific arrangements into slogans.
Storage does not prove that training occurs
A provider can retain a conversation without using that conversation to train a foundation model. Microsoft Copilot under enterprise data protection is a clear example: Microsoft states that prompts and responses are logged and retained for organizational capabilities such as audit and eDiscovery, while also stating that those prompts and responses are not used to train foundation models.
Similarly, turning off model improvement does not necessarily prevent a conversation from being stored. OpenAI states that conversations can remain in ChatGPT history after "Improve the model for everyone" has been turned off.
Prompt retention
Concerns whether the submitted information continues to exist as a stored record.
Model training or improvement
Concerns whether eligible information contributes to processes used to improve AI models or services.
Researchers should therefore investigate whether prompts are stored separately from whether they may contribute to model improvement.
Turning off training is useful, but it is not a confidentiality waiver
Suppose you disable a setting that allows your conversations to improve the model. That can materially change how eligible content is used. It does not, however, automatically make confidential research appropriate to submit.
The information still has to be processed to generate the response. Depending on the service, some retention may still occur. Other authorized forms of access or processing may remain possible. More fundamentally, your ethics approval, participant consent, confidentiality agreement, institutional policy, collaborator arrangement, or contract may prohibit the disclosure regardless of whether the provider trains on the content.
Watch Out
"Not used for training" should never be translated into "safe to upload anything." Model training is one data-governance question among several.
Human review can intersect with model improvement
Some services use human reviewers in processes related to safety, evaluation, or improvement. Google states that a subset of Gemini Apps chats can be reviewed by human reviewers, including trained service providers, to help improve Google services and keep the service safe. Its privacy documentation advises users not to submit confidential information they would not want a reviewer to see or Google to use to improve its services.
This is particularly relevant to researchers because seemingly ordinary prompts may contain confidential passages copied directly from a dataset, manuscript, proposal, or review file.
Files and other uploaded content can matter too
Do not interpret "prompt training" as applying only to the words typed into a chat box. Depending on the product and settings, eligible content can include files, images, or other material submitted during an interaction.
OpenAI's consumer-data documentation, for example, states that eligible content used to improve model performance can include prompts, responses, images, and files. Google likewise explains that Gemini Apps activity can include files, videos, screens, and photos shared with the service.
For researchers, uploading an entire unpublished document can therefore present a much larger disclosure than asking a generic methodological question.
Feedback can have separate rules
Another subtlety is that voluntarily providing feedback can sometimes change how an interaction is handled. Some providers distinguish ordinary service use from content deliberately submitted to help improve the system.
Researchers should therefore inspect any feedback mechanism before attaching sensitive material or providing detailed corrections containing research information. A service that excludes ordinary organizational content from training by default may still provide explicit mechanisms through which customers can opt in to sharing data for improvement.
"Training" itself can be used loosely
In casual discussion, people often use "training" to describe almost any process through which an AI service learns, evaluates performance, personalizes responses, or improves a product. Provider documentation may distinguish foundation-model training from evaluation, safety monitoring, personalization, retrieval, fine-tuning, product analytics, or other forms of processing.
That distinction matters. A statement that data are not used to train foundation models does not necessarily answer every question about how the service processes those data.
The broader lifecycle of research information submitted to AI therefore remains relevant even when the training question has been resolved.
07 · A Quick Checklist
Check Whether Your Research Prompt Can Be Used for AI Improvement
Before submitting non-public research content, check:
Identify the exact AI product, account type, and workspace you are using.
Find the provider's current documentation on whether prompts, responses, files, or other content may be used for model or service improvement.
Check whether model improvement is enabled, disabled, opt-in, opt-out, or controlled by your organization.
Determine whether submitting feedback creates different data-use conditions from ordinary conversations.
Separate model-training rules from storage, retention, human access, and deletion policies.
Confirm separately that you are authorized to disclose the research information to the service.
Recheck current documentation when handling sensitive information because provider policies and product controls can change.