HelpTech: Elevating School Operations with Automatic Ticket Categorization through Natural Language Processing

Conference Papers

HelpTech: Elevating School Operations with Automatic Ticket Categorization through Natural Language Processing

2023 IEEE 15th International Conference on Humanoid, Nanotechnology, Information Technology, Communication and Control, Environment and Management (HNICEM), pages 1-5, (2023)

doi 10.1109/HNICEM60674.2023.10589054

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This is a post-peer-review, pre-copyedit version of an article published in the proceedings of the 2023 IEEE 15th International Conference on Humanoid, Nanotechnology, Information Technology, Communication and Control, Environment and Management (HNICEM). The final authenticated version is available online at: https://doi.org/10.1109/HNICEM60674.2023.10589054.

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Cite this paper

Alcober, G. I., Revano Jr., T. F., Garcia, M. B., Enriquez, J. B. R., Habal, B. G. M., & Tuazon, J. B. D. (2023). HelpTech: Elevating School Operations with Automatic Ticket Categorization through Natural Language Processing. 2023 IEEE 15th International Conference on Humanoid, Nanotechnology, Information Technology, Communication and Control, Environment and Management (HNICEM), 1-5. https://doi.org/10.1109/HNICEM60674.2023.10589054.

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RECEIVED

Oct 20 2023

PRESENTED

Nov 23 2023

PUBLISHED

Jul 15 2024

LINK

https://doi.org/10.1109/HNICEM60674.2023.10589054